Regulation 8 Guidance
The scheme operator must also provide guidance about the operation of the financial assistance scheme.
The guidance must specify the following information—
the eligibility criteria for a successful application for financial assistance;
the types of support or adjustments, which incur additional costs for disabled candidates, for which financial assistance from the financial assistance scheme may be approved;
details of the application process for the financial assistance scheme, including any application form and timescales for submitting applications;
details of the decision-making and allocation processes, including the timescales for determining applications and the payment and distribution of any approved financial assistance;
details of any complaints or review process regarding decisions made in response to applications.
The guidance may include other information that assists the scheme operator in carrying out its functions in relation to the operation of the financial assistance scheme.
The scheme operator must—
publish the guidance on its website, and
take reasonable steps to ensure that the guidance is accessible to users.