Part 1 THE STANDARDS

You must ask each employee (“A”) whether A wishes to receive any of the following in Welsh, and if A wishes to receive one or more in Welsh you must provide it (or them) to A in Welsh—

1. (a)

   any correspondence that relates to A’s employment, and which is addressed to A;

2. (b)

   any documents that outline A’s training needs or requirements;

3. (c)

   any documents that outline A’s performance objectives;

4. (ch)

   any documents that outline or record A’s career plan;

5. (d)

   any forms that record and authorise annual leave;

6. (dd)

   any forms that record and authorise absences from work;

7. (e)

   any forms that record and authorise flexible working hours.

If you publish any of the following, you must publish it in Welsh when it is created or revised—

1. (a)

   a policy relating to behaviour in the workplace;

2. (b)

   a policy relating to health and well-being at work;

3. (c)

   a policy relating to salaries or workplace benefits;

4. (ch)

   a policy relating to performance management;

5. (d)

   a policy relating to absence from work;

6. (dd)

   a policy relating to working conditions;

7. (e)

   a policy relating to work patterns.

You must allow, and state in any document that you have that sets out your procedures for making complaints, that a member of staff may—

1. (a)

   make a complaint to you in Welsh, and

2. (b)

   respond, in Welsh, to a complaint made about that member of staff,

and you must also inform members of staff of that right.

If you receive a complaint from a member of staff or a complaint about a member of staff, and a meeting is required with that member of staff, you must—

1. (a)

   offer to conduct the meeting in Welsh or, if necessary, provide a translation service from Welsh to English for that purpose, and

2. (b)

   if the member of staff wishes for the meeting to be conducted in Welsh, conduct the meeting in Welsh or, if necessary, with the assistance of a simultaneous or consecutive translation service from Welsh to English.

When you inform a member of staff of a decision you have reached in relation to a complaint made by that member of staff, or in relation to a complaint made about that member of staff, you must do so in Welsh if that member of staff—

1. (a)

   made the complaint in Welsh,

2. (b)

   responded in Welsh to the complaint,

3. (c)

   asked for a meeting about the complaint to be conducted in Welsh, or

4. (ch)

   asked to use the Welsh language at a meeting about the complaint.

You must—

1. (a)

   allow and state in any document that you have which sets out your arrangements for disciplining staff that any member of staff may respond in Welsh to any allegations made against that member of staff, and

2. (b)

   if you commence a disciplinary procedure in relation to a member of staff, inform that member of staff of that right.

If you organise a meeting with a member of staff regarding a disciplinary matter that relates to that member of staff’s conduct you must—

1. (a)

   offer to conduct the meeting in Welsh or, if necessary, provide a translation service from Welsh to English for that purpose, and

2. (b)

   if the member of staff wishes for the meeting to be conducted in Welsh, conduct the meeting in Welsh, or if necessary, with the assistance of a simultaneous or consecutive translation service from Welsh to English.

When you inform a member of staff of a decision you have reached following a disciplinary procedure, you must do so in Welsh if that member of staff—

1. (a)

   responded to allegations made against that member of staff in Welsh,

2. (b)

   asked for a meeting regarding the disciplinary procedure to be conducted in Welsh, or

3. (c)

   asked to use the Welsh language at a meeting regarding the disciplinary procedure.

You must ensure that—

1. (a)

   the text of each page of your intranet is available in Welsh,

2. (b)

   every Welsh language page on your intranet is fully functional, and

3. (c)

   the Welsh language is treated no less favourably than the English language on your intranet.

You must ensure that—

1. (a)

   the text of the homepage of your intranet is available in Welsh,

2. (b)

   any Welsh language text on your intranet’s homepage (or, where relevant, your Welsh language intranet homepage) is fully functional, and

3. (c)

   the Welsh language is treated no less favourably than the English language in relation to the homepage of your intranet.

You must ensure that each time you publish a new intranet page or amend a page—

1. (a)

   the text of that page is available in Welsh,

2. (b)

   any Welsh language version of that page is fully functional, and

3. (c)

   the Welsh language is treated no less favourably than the English language in relation to the text of that page.

You must offer—

1. (a)

   to provide training in Welsh in the following areas, if you provide such training in English—

   1. (i)

      recruitment and interviewing,

   2. (ii)

      performance management,

   3. (iii)

      complaints and disciplinary procedures,

   4. (iv)

      induction,

   5. (v)

      dealing with the public, and

   6. (vi)

      health and safety, and

2. (b)

   if at least one member of staff has informed you that they wish for the training to be provided in Welsh, you must provide the training in Welsh.

You must offer—

1. (a)

   to provide training in Welsh to your members of staff on using Welsh effectively in—

   1. (i)

      meetings,

   2. (ii)

      interviews, and

   3. (iii)

      complaints and disciplinary procedures, and

2. (b)

   if at least one member of staff has informed you that they wish for the training to be provided in Welsh, you must provide the training in Welsh.

You must provide opportunities during working hours—

1. (a)

   for your employees to receive basic Welsh language lessons, and

2. (b)

   for employees who manage others to receive training on using the Welsh language in their role as managers.

You must provide training courses so that your employees can develop—

1. (a)

   awareness of the Welsh language (including awareness of its history and its role in Welsh culture);

2. (b)

   an understanding of the duty to operate in accordance with the Welsh language standards;

3. (c)

   an understanding of how the Welsh language can be used in the workplace.

You must provide—

1. (a)

   wording or a logo for your staff to include in e-mail signatures which will enable them to indicate whether they speak Welsh fluently or whether they are learning the language, and

2. (b)

   wording for your employees which will enable them to include a Welsh language version of their contact details in e-mail messages, and a Welsh language version of any message which informs others that they are unavailable to respond to e-mail messages.

You must—

1. (a)

   make available to members of staff who are able to speak Welsh a badge for them to wear to convey that, and

2. (b)

   promote the wearing of a badge to members of staff.

When you assess the requirements for a new or vacant post, you must assess the need for Welsh language skills, and categorise it as a post to which one or more of the following apply—

1. (a)

   Welsh language skills are essential,

2. (b)

   Welsh language skills need to be learnt when appointed to the post,

3. (c)

   Welsh language skills are desirable, or

4. (ch)

   Welsh language skills are not necessary.

If you have categorised a post as one where Welsh language skills are essential, desirable or need to be learnt you must—

1. (a)

   specify that when advertising the post, and

2. (b)

   advertise the post in Welsh.

If you publish—

1. (a)

   application forms for posts;

2. (b)

   material that explains your procedure for applying for posts;

3. (c)

   information about your interview process, or about other assessment methods when applying for posts;

4. (ch)

   job descriptions,

you must publish them in Welsh and you must ensure that the Welsh language versions of the documents are treated no less favourably than any English language versions of those documents.