Part 2 STANDARDS THAT ARE RELIANT ON OTHER STANDARDS – SPECIAL CONDITIONS

When a compliance notice requires a body to comply with one of the standards listed on a specific row in column 1 of Table 1, that compliance notice must also require that body to comply (in whatever way the Welsh Language Commissioner considers appropriate) with the standard or standards listed in column 2 of that row (or with one or more of those standards where that is stated).

TABLE 1

Row	Column 1 Main standard	Column 2 Reliant standard
(1)	Replying to correspondence Standard 1	Standard 6
(2)	Corresponding with members of the public Standard 3	Standard 5 Standard 6
(3)	General standards relating to correspondence Standard 4	Standard 5 Standard 6
(4)	Raising awareness about corresponding in Welsh Standard 6	Standard 1
(5)	Receiving telephone calls Standard 7	One or more of the following: Standard 8 Standard 9 Standard 10 Standard 11
(6)	Receiving telephone calls Standard 8, 9, 10 or 11	Standard 7 Standard 13
(7)	Raising awareness about telephone services in Welsh Standard 13	One or more of the following: Standard 8 Standard 9 Standard 10 Standard 11 and also Standard 15, and Standard 16
(8)	Meetings with more than one person Standard 19	One or more of the following: Standard 19A Standard 19B Standard 19C
(9)	Meetings with more than one person Standard 19A, 19B or 19C	Standard 19
(10)	Public meetings Standard 20	Standard 22
(11)	Public meetings Standard 22	Standard 20
(12)	Documents Standard 29	Standard 30 Standard 31
(13)	Websites Standard 36, 37 or 38	Standard 39
(14)	Live chat facility Standard 43	Standard 43A
(15)	Live chat facility Standard 43A	Standard 43
(16)	Reception Standard 49, 50 or 51	Standard 52
(17)	Raising awareness of Welsh-language services in a reception Standard 52	One or more of the following: Standard 49 Standard 50 Standard 51
(18)	Grants Standard 56	Standard 56A Standard 59
(19)	Grants Standard 57 or 58	Standard 56 Standard 56A

Row

Column 1

Main standard

Column 2

Reliant standard

(1)

Replying to correspondence

Standard 1

Standard 6

(2)

Corresponding with members of the public

Standard 3

Standard 5

Standard 6

(3)

General standards relating to correspondence

Standard 4

Standard 5

Standard 6

(4)

Raising awareness about corresponding in Welsh

Standard 6

Standard 1

(5)

Receiving telephone calls

Standard 7

One or more of the following:

Standard 8

Standard 9

Standard 10

Standard 11

(6)

Receiving telephone calls

Standard 8, 9, 10 or 11

Standard 7

Standard 13

(7)

Raising awareness about telephone services in Welsh

Standard 13

One or more of the following:

Standard 8

Standard 9

Standard 10

Standard 11

and also

Standard 15, and

Standard 16

(8)

Meetings with more than one person

Standard 19

One or more of the following:

Standard 19A

Standard 19B

Standard 19C

(9)

Meetings with more than one person

Standard 19A, 19B or 19C

Standard 19

(10)

Public meetings

Standard 20

Standard 22

(11)

Public meetings

Standard 22

Standard 20

(12)

Documents

Standard 29

Standard 30

Standard 31

(13)

Websites

Standard 36, 37 or 38

Standard 39

(14)

Live chat facility

Standard 43

Standard 43A

(15)

Live chat facility

Standard 43A

Standard 43

(16)

Reception

Standard 49, 50 or 51

Standard 52

(17)

Raising awareness of Welsh-language services in a reception

Standard 52

One or more of the following:

Standard 49

Standard 50

Standard 51

(18)

Grants

Standard 56

Standard 56A

Standard 59

(19)

Grants

Standard 57 or 58

Standard 56

Standard 56A