OpenLegislation

Part 1 THE STANDARDS

Original text. Later amendments are not shown.

1Standards relating to a body keeping records
Standard 66:

You must keep—

  1. (a)

    a record, in relation to each financial year, of the number of complaints you receive relating to your compliance with standards;

  2. (b)

    a copy of any written complaint that you receive that relates to your compliance with the standards with which you are under a duty to comply.

Standard 67:You must keep a copy of any written complaint that you receive concerning the Welsh language that relates to the provision by you of specified services (whether or not that complaint relates to the standards with which you are under a duty to comply).