Telecommunications Telecommunications
United Kingdom
- 1Standards of performance.
- 2Information with respect to levels of performance.
- 3Information to be given to customers about overall performance.
- 4Procedures for dealing with complaints.
- 5Disputes about discrimination etc. in fixing charges.
- 6Billing disputes.
- 7Deposits.
- 8Disconnections.
- 9Enforcement of standards of performance, etc.
- 10Interpretation.