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Regulation 12 Cancellation period in the case of contracts for the supply of servicesI1

United Kingdom

(1)

For the purposes of regulation 10, the cancellation period in the case of contracts for the supply of services begins with the day on which the contract is concluded and ends as provided in paragraphs (2) to (4).

(2)

Where the supplier complies with regulation 8 on or before the day on which the contract is concluded, the cancellation period ends on the expiry of the period of seven working days beginning with the day after the day on which the contract is concluded.

(3)

F1Subject to paragraph (3A) where a supplier who has not complied with regulation 8 on or before the day on which the contract is concluded provides to the consumer the information referred to in regulation 8(2) F2..., and does so in writing or in another durable medium available and accessible to the consumer, within the period of three months beginning with the day after the day on which the contract is concluded, the cancellation period ends on the expiry of the period of seven working days beginning with the day after the day on which the consumer receives the information.

F3(3A)

Where the performance of the contract has begun with the consumer’s agreement before the expiry of the period of seven working days beginning with the day after the day on which the contract was concluded and the supplier has not complied with regulation 8 on or before the day on which performance began, but provides to the consumer the information referred to in regulation 8(2) in good time during the performance of the contract, the cancellation period ends—

(a)

on the expiry of the period of seven working days beginning with the day after the day on which the consumer receives the information; or

(b)

if the performance of the contract is completed before the expiry of the period referred to in sub-paragraph (a), on the day when the performance of the contract is completed.

(4)

Where F4none of paragraphs (2) to (3A) applies, the cancellation period ends on the expiry of the period of three months and seven working days beginning with the day after the day on which the contract is concluded.

Annotations

Textual amendments

F1

Words in reg. 12(3) inserted (6.4.2005) by The Consumer Protection (Distance Selling)(Amendment) Regulations 2005 (S.I. 2005/689), reg. 1(1), Sch. para. 2(2)(a)

F2

Words in reg. 12(3) omitted (6.4.2005) by virtue of The Consumer Protection (Distance Selling)(Amendment) Regulations 2005 (S.I. 2005/689), reg. 1(1), Sch. para. 2(2)(b)

F3

Reg. 12(3A) inserted (6.4.2005) by The Consumer Protection (Distance Selling)(Amendment) Regulations 2005 (S.I. 2005/689), reg. 1(1), Sch. para. 2(3)

F4

Words in reg. 12(4) substituted (6.4.2005) by The Consumer Protection (Distance Selling)(Amendment) Regulations 2005 (S.I. 2005/689), reg. 1(1), Sch. para. 2(4)

Commencement

I1

Reg. 12 in force at 31.10.2000, see reg. 1(1)