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Section 3 “Consumer” and “consumer matters”I1

(1)

In this Part “consumer” and “consumer matters” have the meaning given by this section.

(2)

“Consumer” means—

(a)

a person who purchases, uses or receives, in Great Britain, goods or services which are supplied in the course of a business carried on by the person supplying or seeking to supply them, or

(b)

a person who purchases, uses or receives F1postal services in Northern Ireland.

(3)

“Consumer” includes both an existing consumer and a future consumer.

(4)

For the purposes of subsection (2)—

(a)

a person who uses services includes, in relation to F2postal services, an addressee;

(b)

“goods” includes land or an interest in land;

(c)

“business” includes a profession and the activities of any government department, local or public authority or other public body.

(5)

“Consumer matters” means—

(a)

the interests of consumers, and

(b)

any matter connected with those interests.

Annotations

Textual amendments

F1

Words in s. 3(2)(b) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 176 ; S.I. 2011/2329 , art. 3

F2

Words in s. 3(4)(a) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 176 ; S.I. 2011/2329 , art. 3

Commencement

I1

S. 3 in force at 21.12.2007 by S.I. 2007/3546 , art. 3 , Sch.

Notes on Part 1

Textual amendments

F1

Pt. 1 heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(2) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

Modifications

C1

Pt. 1: power to apply (with modifications) conferred (26.10.2023) by Energy Act 2023 (c. 52), s. 334(2)(l), Sch. 18 para. 61(1)

C2

Pt. 1: power to extend (N.I.) conferred (26.10.2023) by Energy Act 2023 (c. 52), s. 334(2)(l), Sch. 18 para. 61(3)

C3

Pt. 1 applied (with modifications) (E.W.S.) (1.4.2025 for specified purposes, 27.1.2026 in so far as not already in force) by The Heat Networks (Market Framework) (Great Britain) Regulations 2025 (S.I. 2025/269), regs. 1(3)(d)(4), 54