Paragraph 9 Procedure by which a person may make an appeal against certain decisions of the authority
England and Wales
The authority must—
(a)
consider the matter to which the notice relates;
(b)
notify the aggrieved person in writing—
(i)
that the ground is not well founded, giving reasons for that belief; or
(ii)
that steps have been taken to deal with the grievance, stating the steps taken.