Paragraph 13 I1

At the end of section 24 of the Act of 1989 (advice and assistance) there shall be added the following subsections—

“(14)

Every local authority shall establish a procedure for considering any representations (including any complaint) made to them by a person qualifying for advice and assistance about the discharge of their functions under this Part in relation to him.

(15)

In carrying out any consideration of representations under subsection (14), a local authority shall comply with any regulations made by the Secretary of State for the purposes of this subsection.”