Part III CONDUCT OF DOMICILIARY CARE AGENCIES
- 13Conduct of agency
- 14Arrangements for the provision of personal care
- 15Fitness of workers
- 16Staffing
- 17Staff handbook and code of conduct
- 18Provision of information to service users
- 19Identification of workers
- 20Records
- 21Complaints
- 22Staff views as to conduct of agency
- 23Review of quality of service provision
- 24Fitness of premises
- 25Financial position
- 26Notification of incidents
- 27Notice of absence
- 28Notice of changes
- 29Death of registered person