Regulation 17 Staff handbook and code of conduct
(1)
The registered person shall prepare a staff handbook and provide a copy of it to every member of staff and every domiciliary care worker who is not a member of staff.
(2)
The handbook prepared in accordance with paragraph (1) shall include a statement as to —
(a)
the conduct expected of members of staff and domiciliary care workers, and disciplinary action which may be taken against them;
(b)
the role and responsibilities of members of staff and domiciliary care workers;
(c)
record keeping requirements;
(d)
recruitment procedures; and
(e)
training and development requirements and opportunities.