Regulation 35 End of contract notice: additional requirements

(1)

The following additional requirements are specified for the purposes of sections 261(4)(c) of the DMCCA.

(2)

An end of contract notice^f1 must be given in such a way—

(a)

that the information referred to in section 261(3) of the DMCCA is more prominent than any other information given to the consumer at the same time, and

(b)

as to ensure that it is readily apparent to the consumer that they are being given a notice for the purposes of acknowledging that they have—

(i)

cancelled the relevant subscription contract by exercising a right under Chapter 2 of Part 4 of the DMCCA to cancel the subscription contract, or

(ii)

exercised a right to bring the relevant subscription contract to an end^f2.

Annotations

Footnotes

f1: See section 261 of the DMCCA for the definition of an “end of contract notice”. Section 261(2)(a) of the DMCCA sets out requirements that an end of contract notice must satisfy in addition to the requirements specified in this regulation.
f2: See section 254(4) of the DMCCA for how references to a consumer’s right to bring a subscription contract to an end are to be construed.