Regulation 36 Cooling-off notice: additional information and requirements

(1)

The following additional information and requirements are specified for the purposes of sections 266(2)(g) and 266(3)(c) of the DMCCA.

(2)

In respect of a subscription contract under which returnable goods are supplied by means of sale, and where those goods—

(a)

cannot normally be returned by post, and

(b)

the consumer is responsible for returning them to the trader,

the cooling-off notice^f1 must include the information specified in paragraph (3).

(3)

The information mentioned in paragraph (2) is the likely cost of returning the relevant returnable goods to the trader.

(4)

A cooling-off notice must be given—

(a)

in writing on a durable medium, and

(b)

in such a way as to ensure that it is readily apparent to the consumer that they are being given a notice for the purposes of informing them about—

(i)

the right to cancel the subscription contract during the renewal cooling-off period to which the notice relates, and

(ii)

the consequences of exercising that right, including any refund that the consumer may be entitled to.

Annotations

f1: See section 266(1) of the DMCCA for the definition of “cooling-off notice”. In addition to the requirements set out in this regulation, section 266(2) of the DMCCA sets out the other information that must be set out in a cooling-off notice and section 266(3) of that Act provides other requirements as to the giving of a cooling-off notice that apply.