Regulation 11 Dispute Notices
An applicant may dispute any determination made by the EII support payments administrator under regulation 9 or 10 by giving a notice in writing to the EII support payments administrator setting out—
the determination the applicant is disputing;
the basis on which they dispute the determination.
For the purposes of paragraph (1), a dispute about a determination made by the EII support payments administrator includes a dispute where the EII support payments administrator has failed to make a determination.
A notice under paragraph (1) must be given by an applicant before—
the 28th day after the day on which the determination which is the subject of the dispute was notified to the applicant; or
in the case of a dispute about the failure of the EII support payments administrator to make a determination, the 28th day after the last day by which the determination which is the subject of the dispute should have been made.
Where an applicant has given a notice under paragraph (1) in respect of a determination, that determination still has effect notwithstanding the giving of that notice.