Regulation 60 Complaints where there is no green deal provider
(1)
Paragraph (2) applies where—
(a)
under regulation 55, 56, 57 or 58, a complaint is not an eligible complaint unless it is made to a green deal provider; but
(b)
the authorisation of that provider is withdrawn at the time the complaint is required to be made under the code of practice.
(2)
Where this regulation applies, a complaint which would otherwise have been made to the green deal provider may be made to the Secretary of State.