Regulation 2 Interpretation

In these Regulations—

• “the 2006 Act” means the Compensation Act 2006^f1;

• “the 2006 Regulations” means the Compensation (Claims Management Services) Regulations 2006^f2;

• “annual regulation fee” means the fee payable under regulation 15 of the 2006 Regulations;

• “annual turnover”, in relation to an authorised person, means the annual turnover or estimated annual turnover of the business of that authorised person which has been used to determine the annual regulation fee;

• “authorisation” means an authorisation to provide regulated claims management services under the 2006 Act;

• “authorised person” has the same meaning as in section 4 of the 2006 Act;

• “business day” means any day other than a Saturday, Sunday, Christmas Day, Good Friday or a day which is a bank holiday in England and Wales under the Banking and Financial Dealings Act 1971^f3;

• “complaints fee” means the fee in respect of relevant OLC expenditure calculated in accordance with the Schedule;

• “complaints handling year” means the period of 12 months beginning with 1st April 2015 (“the first complaints handling year”) and each subsequent period of 12 months that begins with 1st April;

• “OLC” means the Office for Legal Complaints, as established by section 114 of the Legal Services Act 2007 (the Office for Legal Complaints);

• “Regulator” has the same meaning as in section 14 of the 2006 Act;

• “Regulator’s Fee Determination 2014-2015” means the determination of fees for the period of 12 months beginning with 1st April 2014 and made by the Regulator in accordance with regulation 15 of the 2006 Regulations^f4.