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The Code forms part of a broader regulatory framework for letting agents, which the 2014 Act also introduced. The framework’s main features are:

  • a mandatory register for letting agents with an associated ‘fit and proper’ person test;

  • powers for Scottish Ministers to set training requirements that must be met before an applicant can be accepted on to the register;

  • a means of redress for breaches of the Code to the First-tier Tribunal for landlords and tenants; and

  • powers for Scottish Ministers to obtain information, and powers of inspection to help them monitor compliance.