Regulation 37 Inspection of records kept by the FCA

The FCA must on request provide a copy of the whole or part of a document or particular recorded on the register.

The request may be made in hard copy form or by electronic means.

The FCA must comply with a request made to have the document or particular provided in hard copy form or by electronic means.

The FCA may satisfy the obligation to provide a document or particular by electronic means in response to a request made by electronic means by ensuring that—

Where the FCA provides a hard copy of a document or particular, it must be certified as a “true copy” unless the person requesting it dispenses with certification.

Where the FCA provides an electronic copy of a document or particular, it must not be certified as a “true copy” unless the applicant requests certification.

Where the FCA certifies an electronic copy as a “true copy”, it must do so with an advanced electronic signature falling within the meaning given by Article 2(2) of Directive 1999/93/EC of the European Parliament and of the Council on a Community framework for electronic signatures^f1.

The FCA may charge a fee for the provision of any document or particular recorded on its register provided the fee does not exceed the administrative cost of providing it.

Where the information available on the FCA’s website is illegible or unavailable, a person may inspect any copies of documents retained by the FCA in which the information is recorded.

No process for compelling the production of a document kept by the FCA under these regulations is to issue from any court except with permission of the court.

Where the FCA provides a certified copy of a document recorded on the register, the certified copy is deemed to be an accurate record of the contents of the original document and is in all legal proceedings admissible—