Regulation 7 Provision of quotations: quotation accuracy schemeI1
England, Wales and Scotland
This regulation applies to an electricity distributor where—
the electricity distributor has provided a customer with a quotation to which the electricity distributor’s quotation accuracy scheme applies (being a quotation for either a single LV service demand connection or a small project demand connection);
the customer challenges the quotation under the quotation accuracy scheme; and
the quotation is found, in accordance with the quotation accuracy scheme, to have been inaccurate or incomplete.
Where this regulation applies, the electricity distributor must, in accordance with the provisions of its quotation accuracy scheme, refund to the customer the amount of any overpayment made by the customer in respect of the quotation.
Where this regulation applies, and the quotation relates to a single LV service demand connection, the electricity distributor must pay to the customer the prescribed sum.
Where this regulation applies, and the quotation relates to a small project demand connection, the electricity distributor must pay to the customer the prescribed sum.
Annotations
Commencement
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Reg. 7 in force at 1.4.2015, see reg. 1(1)