Regulation 5 Amendment of the Principal Regulations

by deleting the word “methods” in sub-paragraph (1)(a) and substituting “method”;

by deleting the word “or” at the end of sub-paragraph (2)(a);

by deleting “information.” at the end of sub-paragraph (2)(b) and substituting “information; or”; and

by inserting after sub-paragraph (2)(b) the following new sub-paragraph (2)(c):

“(c)

in the case of a query under sub-paragraph (1)(b)(i) to which the supplier’s reply states that the customer is entitled to a payment from the supplier, to make payment by cash, cheque, bank transfer or postal order to the customer of the amount due within the prescribed period from the date of despatch of the supplier’s reply.”.