Regulation 12 Notice of supply interruption
Paragraph (4) applies to an electricity distributor where, for an authorised purpose, that distributor interrupts the supply to a customer’s premises that are directly connected to its distribution system.
Paragraph (5) applies to an electricity distributor where, for an authorised purpose, that distributor interrupts the supply to a customer’s premises that are directly connected to the distribution system of another electricity distributor.
Paragraph (6) applies to an electricity distributor where that distributor has received notice from another electricity distributor within the prescribed period under paragraph (5) that supplies to a customer’s premises that are directly connected to its distribution system will be interrupted or are expected to be interrupted for an authorised purpose by another electricity distributor.
Where this paragraph applies and the distributor—
has failed to give to the customer prior notice of not less than the prescribed period, stating the day on which the supply is or is expected to be interrupted; or
interrupts the supply on a day other than a day stated in the notice,
the distributor shall, except in any of the circumstances described in paragraph (7), pay to the customer the prescribed sum.
Where this paragraph applies and the distributor—
has failed to give the other electricity distributor prior notice of not less than the prescribed period, stating the day upon which the supply is or is expected to be interrupted, for onward transmission to the customer; or
interrupts the supply on a day other than a day stated in the notice,
the distributor shall, except in any of the circumstances described in paragraph (7), pay to the customer the prescribed sum.
Where this paragraph applies and the distributor has failed to give the customer prior notice of not less than the prescribed period, stating the day on which supply is expected to be interrupted, the distributor shall, except in any of the circumstances prescribed in paragraph (7), pay to the customer the prescribed sum.
The circumstances described in this paragraph are—
each of the circumstances described in paragraphs (3), (6) and (7) of regulation 20; and
that the distributor to whose distribution system the customer’s premises are directly connected has not received a claim for compensation from the customer in respect of the failure(s) referred to in paragraphs (4), (5) and (6) within a period of one month from the applicable date.
In this regulation, “authorised purpose”, in relation to an electricity distributor, means testing or any other purpose connected with the carrying on of the activities which the distributor is authorised by its licence to carry on in relation to its electric lines and electrical plant (other than the distributor’s fuse).