Regulation 19 PaymentsI1

England, Wales and Scotland

(1)

Paragraph (4) applies where an electricity distributor is obliged under any of regulations 5 to 8 and 12 to make a payment to a customer whose premises are directly connected to the distribution system of another electricity distributor.

(2)

Paragraph (5) applies—

(a)

where an electricity distributor is obliged to make a payment to a customer whose premises are directly connected to its distribution system under any of regulations 5 to 8, 10, 11, 12, 13 and 17; or

(b)

where an electricity distributor receives a payment from another electricity distributor for onward transmission to a customer whose premises are directly connected to its network.

F1(3)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(4)

Where this paragraph applies and the distributor fails to make the payment to the customer or to the other distributor for onward transmission to the customer of the sum to which he is entitled, in either case as soon as is reasonably practicable in relation to regulation 7 and within the prescribed period from the applicable date in relation to any other regulations, the distributor must, except in any of the circumstances described in paragraph (7), pay the prescribed sum to the customer or that other distributor for onward transmission to the customer.

(5)

Where this paragraph applies and the distributor fails to make the payment to the customer or the customer’s electricity supplier for onward transmission to the customer of the sum to which the customer is entitled, in either case as soon as is reasonably practicable in relation to regulation 7 and within the prescribed period from the applicable date in relation to any other regulation, the distributor must, except in any of the circumstances described in paragraph (7), pay the prescribed sum to the customer.

F2(6)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(7)

The circumstances described in this paragraph are—

(a)

each of the circumstances described in regulation 20; and

(b)

that there is a genuine dispute between the relevant operator and the customer as to whether the relevant operator is obliged to make the payment.

(8)

Where a relevant operator is required to make a payment under these Regulations—

(a)

in relation to any premises at which more than one person is a customer, a payment to any one or more of the customers in respect of those premises is a complete discharge of the obligation of the relevant operator to make the payment to all the customers of those premises;

(b)

nothing in, or done by a relevant operator in consequence of, these Regulations determines who is beneficially entitled to any payment made in pursuance of these Regulations; and

(c)

nothing in these Regulations permits a relevant operator to make a payment other than by means of—

(i)

a cheque or cash; F3...

(ii)

a credit to the account of the customer for charges incurred or to be incurred in respect of the supply or the provision of any electricity meter, electric line, or electrical plant F4; or.

F5(iii)

bank transfer

(9)

Where all or part of the prescribed sum is paid by an electricity distributor to a customer under these Regulations, such a payment does not prejudice that distributor from recovering that payment (or part of that payment) from another electricity distributor where that other distributor is found to be wholly or partly responsible for the liability arising under these Regulations.

Annotations

Textual amendments

F1: Reg. 19(3) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))
F2: Reg. 19(6) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))
F3: Word in reg. 19(8)(c)(i) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(7)(a)
F4: Words in reg. 19(8)(c)(ii) inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(7)(b)
F5: Reg. 19(8)(c)(iii) inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(7)(c)

Commencement

I1: Reg. 19 in force at 1.4.2015, see reg. 1(1)