Standards of performance Standards of performance

1. 1Standards of performance in individual cases
2. 2Standards of performance in individual cases: disputes
3. 3Overall standards of performance
4. 4Procedures for determining standards of performance
5. 5Standards for promoting efficient use of gas
6. 6Information with respect to levels of performance
7. 7Information to be given to customers about overall performance
8. 8Procedures for dealing with complaints
9. 9Amendments to Energy Order relating to standards of performance