Division 3 SERVICE ARCHITECTURE

The Copernicus Maritime Surveillance services shall rely on the architecture in place in EMSA, to combine different service elements, including Earth Observation, and shall deliver services tailored to different user communities. These services elements shall be divided in service inputs and service modules.

Service inputs shall consist of the following categories:

1. (a)

   earth observation;

2. (b)

   specific maritime domain awareness (MDA).

The service modules shall consist of the following modules:

1. (a)

   generic service modules;

2. (b)

   integration service modules.

The combination of service inputs with the appropriate capabilities (modules) shall allow the delivery of tailor-made, cost efficient, services to the full range of authorized user communities.

EMSA shall be intrusted with the following specific tasks:

1. (a)

   overall management of the delegated activities;

2. (b)

   management and administrative, which includes procurement, contract management and reporting and quality assurance;

3. (c)

   service development, which includes service design, testing and deployment;

4. (d)

   service operation, which include day to day operations, incident and problem management, and continual service improvement. Service operation includes all the activities linked with planning, ordering and validation of satellite products;

5. (e)

   user up-taking and training, which includes all the necessary activities to train users as well as assessment of the usage level of each of the delivered services.

Additionally to these activities, but linked with service delivery, shall be the implementation of proof of concept and pre-operational projects, that can be used to test and validate new user requirements in a specific field.