Division 2.3 Ground handling specific occurrences

Incorrect handling or loading of passengers, baggage, mail or cargo, likely to have a significant effect on aircraft mass and/or balance (including significant errors in loadsheet calculations).

Boarding equipment removed leading to endangerment of aircraft occupants.

Incorrect stowage or securing of baggage, mail or cargo likely in any way to endanger the aircraft, its equipment or occupants or to impede emergency evacuation.

Transport, attempted transport or handling of dangerous goods which resulted or could have resulted in the safety of the operation being endangered or led to an unsafe condition (for example: dangerous goods incident or accident as defined in the ICAO Technical Instructions^f1).

Non-compliance on baggage or passenger reconciliation.

Non-compliance with required aircraft ground handling and servicing procedures, especially in de-icing, refuelling or loading procedures, including incorrect positioning or removal of equipment.

Significant spillage during fuelling operations.

Loading of incorrect fuel quantities likely to have a significant effect on aircraft endurance, performance, balance or structural strength.

Loading of contaminated or incorrect type of fuel or other essential fluids (including oxygen, nitrogen, oil and potable water).

Failure, malfunction or defect of ground equipment used for ground handling, resulting into damage or potential damage to the aircraft (for example: tow bar or GPU (Ground Power Unit)).

Missing, incorrect or inadequate de-icing/anti-icing treatment.

Damage to aircraft by ground handling equipment or vehicles including previously unreported damage.

Any occurrence where the human performance has directly contributed to or could have contributed to an accident or a serious incident.