Division ATM/ANS.OR.B.010 Change management procedures

A service provider shall use procedures to manage, assess and, if necessary, mitigate the impact of changes to its functional systems in accordance with points ATM/ANS.OR.A.045, ATM/ANS.OR.C.005, ATS.OR.205 and ATS.OR.210, as applicable.

The procedures referred to in point (a) or any material modifications to those procedures shall:

1. (1)

   be submitted, for approval, by the service provider to the competent authority;

2. (2)

   not be used until approved by the competent authority.

When the approved procedures referred to in point (b) are not suitable for a particular change, the service provider shall:

1. (1)

   make a request to the competent authority for an exemption to deviate from the approved procedures;

2. (2)

   provide the details of the deviation and the justification for its use to the competent authority;

3. (3)

   not use the deviation before being approved by the competent authority.