Paragraph 17
(1)
If they think it right because of special circumstances, HMRC may reduce a penalty under paragraph 1.
(2)
In sub-paragraph (1) “special circumstances” does not include—
(a)
ability to pay, or
(b)
the fact that a potential loss of revenue from one taxpayer is balanced by a potential overpayment by another.
(3)
In sub-paragraph (1) the reference to reducing a penalty includes a reference to—
(a)
staying a penalty, or
(b)
agreeing a compromise in relation to proceedings for a penalty.