Regulation 138 Appeal concerning entries on the certificateI1

Where a member (P) is not satisfied with the entries on the certificate, or amended certificate, after P has made a request under regulation 137 (request to confirm details on certificate), P may, by written notice given to the scheme manager within 28 days of the notification date, require the scheme manager to deal with the disagreement by means of arrangements implemented by it pursuant to the requirements of section 50 of the Pensions Act 1995^f1 (resolution of disputes) and the Occupational Pension Schemes (Internal Dispute Resolution Procedures Consequential and Miscellaneous Amendments) Regulations 2008^f2.

In paragraph (1), “the notification date” is the date on which P is treated as having received from the scheme manager confirmation of the certificate provided or provision of an amended certificate following P’s request under regulation 137 (request to confirm details on certificate).