Procedures for dealing with complaints Procedures for dealing with complaints

Changes not yet applied. Later legislation changes this provision in ways not yet written into the text below:

• Sch. 3 para. 31 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 32 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 33 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 36 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 41 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 42(1)(a) para. 42(2)(a) repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 48 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 49 repealed by Utilities Act 2000 Sch. 8
• Sch. 3 para. 50 repealed by Utilities Act 2000 Sch. 8