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Part II Gas transporter’s individual standards of performanceF1

England, Wales and Scotland

  1. 4Meter disputes
  2. 5Pre-payment meters
  3. 6Appointments
  4. 7Supply restoration
  5. 8Reinstatement of customer’s premises
  6. 9Priority domestic customers
  7. 10Connections
  8. 10ANotice of planned interruption
  9. 10BResponding to complaints
  10. 11Disputes
  11. 12Payments
  12. 13Exemptions
  13. 14Timing of notification
  14. 14AIndexation of prescribed sums and prescribed caps
  15. 15Notice of rights

Annotations

Textual amendments

F1

Pt. 2 heading substituted (1.1.2016) by The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 12(b) (with reg. 1(2)-(5))