OpenLegislation

Article 22 Complaints relating to general medical services made after 31st March 2004

Changes not yet applied. Later legislation changes this provision in ways not yet written into the text below:

The complaints procedure established and operated by a succeeding contractor under–

(a)

the term of its general medical services contract which gives effect to paragraph 82 of Schedule 5 to the 2004 Regulations; or

(b)

the equivalent term of the default contract,

shall apply to any complaint which a patient or former patient of the relevant medical practitioner to whom it is a succeeding contractor could have made (but did not make) on or before 31st March 2004 under paragraph 12A of Schedule 1 to the 1995 Regulations as it applies to complaints made by a patient or former patient of the succeeding contractor in relation to any matter reasonably connected with the provision of services under the contract.