Paragraph 11 Co-operation with investigationsI1

Northern Ireland

(1)

A contractor shall co-operate with any investigation of a complaint by F1the Department in accordance with the procedures which it operates in accordance with directions given under Article 17(1) of the Order, whether the investigation follows one under the contractor’s complaints procedure or not.

(2)

The co-operation required by sub-paragraph (1) includes—

(a)

answering questions reasonably put to the contractor by the Department;

(b)

providing any information relating to the complaint reasonably required by the Department; and

(c)

attending any meeting to consider the complaint (if held at a reasonably accessible place and at a reasonable hour, and due notice has been given), if the contractor’s presence at the meeting is reasonably required by the Department.

Annotations

Textual amendments

F1: Words in Sch. 1 para. 11 substituted (1.4.2022) by The Health and Social Care Act (Northern Ireland) 2022 (General Dental and Ophthalmic Services Consequential and Miscellaneous Amendment) Regulations (Northern Ireland) 2022 (S.R. 2022/104), regs. 1(1), 4(9)(a)

Commencement

I1: Sch. 1 para. 11 in operation at 9.11.2007, see reg. 1