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Section 193 Standards relating to consumer mattersF7I1

England and Wales

(1)

The regulator may set standards for registered providers as to the nature, extent F1, safety, energy efficiency and quality of accommodation, facilities or services provided by them in connection with social housing.

(2)

Standards under subsection (1) may, in particular, require registered providers to comply with specified rules about—

(a)

criteria for allocating accommodation,

(b)

terms of tenancies,

F2(c)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(d)

maintenance,

(e)

procedures for addressing complaints by tenants against landlords,

(f)

methods for consulting F3tenants and providing them with information in connection with such consultation,

(g)

methods of enabling tenants to influence or control the management of their accommodation and environment,

F4(ga)

methods of assisting tenants to exchange tenancies,

(h)

policies and procedures required by section 218A of the Housing Act 1996 (c. 52) in connection with anti-social behaviour,

F5(ha)

policies and procedures in connection with behaviour which amounts to domestic abuse within the meaning of the Domestic Abuse Act 2021 (see section 1 of that Act),

(i)

landlords' contribution to the environmental, social and economic well-being of the areas in which their property is situated, and

(j)

estate management.

F6(3)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Annotations

Textual amendments

F1

Words in s. 193(1) inserted (20.9.2023) by Social Housing (Regulation) Act 2023 (c. 36), s. 46(3), Sch. 5 para. 17(a); S.I. 2023/1001, reg. 2(y)(iv)

F2

S. 193(2)(c) repealed (1.4.2012) by Localism Act 2011 (c. 20), s. 240(2), Sch. 17 para. 4(3), Sch. 25 Pt. 27; S.I. 2012/628, art. 6(i)(j) (with arts. 9 11 14 15 17)

F3

Words in s. 193(2)(f) substituted (20.9.2023) by Social Housing (Regulation) Act 2023 (c. 36), s. 46(3), Sch. 5 para. 17(b); S.I. 2023/1001, reg. 2(y)(iv)

F4

S. 193(2)(ga) inserted (15.1.2012) by Localism Act 2011 (c. 20), ss. 176(1), 240(2); S.I. 2012/57, art. 4(1)(s) (with arts. 6, 7, 9-11)

F5

S. 193(2)(ha) inserted (20.9.2023) by Social Housing (Regulation) Act 2023 (c. 36), s. 46(3), Sch. 5 para. 17(c); S.I. 2023/1001, reg. 2(y)(iv)

F6

S. 193(3) omitted (20.9.2023) by virtue of Social Housing (Regulation) Act 2023 (c. 36), s. 46(3), Sch. 5 para. 17(d); S.I. 2023/1001, reg. 2(y)(iv)

F7

S. 193 heading substituted (1.4.2012) by Localism Act 2011 (c. 20), s. 240(2), Sch. 17 para. 4(2); S.I. 2012/628, art. 6(i) (with arts. 9 11 14 15 17)

Commencement

I1

S. 193 in force at 8.9.2008 by S.I. 2008/2358, art. 3(1)

Notes on Part 2

Modifications

C1

Pt. 2 modified (1.4.2012) by Localism Act 2011 (c. 20), s. 240(2), Sch. 16 para. 69(2); S.I. 2012/628, art. 6(i) (with arts. 9 11 14 15 17)