Paragraph 7 Waiver of fee as a remedy for maladministrationF1

the person in respect of whom the application is made or (as the case may be) in relation to whom the process or service is to be carried out or provided has suffered any detriment in connection with immigration or nationality as a result of maladministration by the Home Office, and

the appropriate remedy (or part of the appropriate remedy) for that maladministration is to waive the payment of the fee in respect of the application, process or service.