Regulation 28 Visits by registered provider to establishmentsI1

England and Wales

(1)

Where the registered provider is an individual who does not manage the establishment, that individual must visit the establishment premises in accordance with this regulation.

(2)

Where the registered provider is an organisation, the establishment must be visited in accordance with this regulation by—

(a)

the responsible individual;

(b)

another of the directors or other persons responsible for the management of the organisation who is suitable to visit the establishment; or

(c)

an employee of the organisation who has appropriate qualifications, skills and experience for the purpose and who is not directly concerned with the conduct of the establishment.

(3)

Visits under paragraph (1) or (2) must take place at least every six months and may be unannounced.

(4)

The person carrying out the visit must—

(a)

interview, with their consent and in private (if necessary, by telephone), such of the patients and their representatives and such employees as appear to be necessary in order to form an opinion of the standard of treatment and other services provided in or for the purposes of the establishment;

(b)

inspect the premises and records of any complaints; and

(c)

prepare a written report on the conduct of the establishment.

(5)

The registered provider must supply a copy of the report required to be made under paragraph (4)(c) to—

(a)

the registration authority;

(b)

the registered manager; and

(c)

in the case of a visit under paragraph (2), to each of the directors or other persons responsible for the management of the organisation.

Annotations

Commencement

I1: Reg. 28 in force at 5.4.2011, see reg. 1(1)