Part 6 Legal Complaints
England and Wales
- Complaints procedures of authorised persons
- Overview of the scheme
- The Office for Legal Complaints
- The ombudsmen
- Jurisdiction and operation of the ombudsman scheme
- Determinations under the scheme
- Reporting misconduct
- Co-operation with investigations
- Information
- Defamation
- Scheme rules
- Effect on existing arrangements for redress etc
- Interpretation
- Claims management services