Regulation 4 Applications and statements not in writingI1

the relevant person must, within 3 business days of receiving the application or statement, make a written record of the information given in the application or statement;

the relevant person must send a copy of the written record to the applicant or beneficiary within 20 business days of making it; and

the applicant or beneficiary must notify the relevant person of any errors in the written record within 30 days of receiving it and the relevant person must amend the application or statement accordingly.