Regulation 31 Monitoring of safety components for lifts made available on the market
When appropriate, having regard to the risks to the health and safety of end-users presented by a safety component for lifts, the importer must—
carry out sample testing of safety components for lifts made available on the market by the importer;
investigate complaints that safety components for lifts made available on the market by the importer are not in conformity with Part 2;
keep distributors and installers informed of any actions carried out under sub-paragraphs (a) and (b).
An importer must keep a register and must promptly make entries in that register of any—
complaints;
safety components for lifts that are not in conformity with Part 2; and
safety components for lifts recalls.
An importer must keep an entry made in the register for a period of at least 10 years beginning on the day on which the obligation to make the entry arose.