Regulation 11 Amendment of regulation 18 of the Principal Regulations

for paragraph (1), substitute—

“(1)

The Healthcare Commission may use an independent panel to hear and consider complaints.”;

in paragraph (2), omit “lay”;

omit paragraph (3);

in paragraph (4), for “ to (7)” substitute “and (6)”;

in paragraph (5), after “informed” insert “in a timely manner”; and

omit paragraph (7).