Regulation 24 Payments to persons in respect of the supply, replacement or repair of optical appliancesF1

A payment may be made under this regulation to a person of a description specified in regulation 8(2) or 16(3) who pays for the supply, replacement or repair of an optical appliance without exercising their right under regulation 9, 10 or 17 to a payment to meet or contribute towards the cost incurred for that supply, replacement or repair.

A person who wishes to receive a payment under this regulation must make a claim to F2NHS England within three months of—

The claim must be made on a form provided by or on behalf of NHS England and approved by the Secretary of State for that purpose.

A person who makes a claim under paragraph (2) must produce such evidence in support of the claim as NHS England may reasonably require, which may include the receipt for any fee paid for the supply, replacement or repair of the optical appliance.

Where NHS England is satisfied that the person is entitled to a payment as a result of a claim under paragraph (2), it must make a payment to the person of an amount equal to the redemption value of the voucher which could have been completed under regulation 9, 10 or 17, as the case may be.

Where NHS England makes a payment under paragraph (5) to a person who pays by instalments for the supply, replacement or repair of an optical appliance, that payment must be made as soon as reasonably practicable after the date on which the total value of the instalments paid becomes equal to or greater than the redemption value of the voucher.