Article 8 Investigation of complaints by the Health Service Commissioner

A complaint made under the Health Service Commissioners Act 1993^f1 to the Health Service Commissioner for England in relation to NHS Direct SpHA, whether made before, on or after the 1st April 2007, may be investigated by the Commissioner notwithstanding the abolition of NHS Direct SpHA.

The Health Service Commissioner for England, where she conducts such an investigation, shall send a report of the result of her investigation to the Secretary of State for Health.