Regulation 21 Duties of importers with regard to monitoring etc.
When deemed appropriate with regard to the performance of a regulated non-automatic weighing instrument imported by an importer, the importer must—
carry out a sample testing of regulated non-automatic weighing instruments made available on the market by the importer;
investigate complaints about regulated non-automatic weighing instruments imported by them; and
if necessary, keep a register of—
such complaints;
non-conforming regulated non-automatic weighing instruments;
regulated non-automatic weighing instrument recalls; and
where the importer is not also the distributor of the regulated non-automatic weighing instrument, keep distributors, to whom he has supplied an instrument, informed of any monitoring undertaken by that importer.