Paragraph 11 I1
England, Wales and Scotland
Whether there are systems and processes—
(a)
for facilitating members’ engagement with the scheme;
(b)
for bringing members’ views to the attention of the trustees;
(c)
for directing members’ complaints to the correct channels for resolution.
Annotations
Commencement
- I1
Sch. 4 para. 11 in force at 1.10.2018, see reg. 1(2)