Paragraph 10 I1

for investing contributions in a timely manner in accordance with members’ instructions or, in the absence of instructions, with the scheme’s default investment policy;

for recording investment decisions and the associated instructions from members, or confirmation that a decision has been made without instructions;

for managing the scheme’s interaction with investment managers, and recording key decisions;

for recording, managing and reviewing the risks associated with investment decisions;

for informing trustees about questions, decisions and risks relating to investments;

for ensuring that members receive timely and appropriate investment information and prompt replies to their enquiries and correspondence.