Article 1 Citation, commencement and interpretation

These Rules may be cited as the Personal and Occupational Pension Schemes (Pensions Ombudsman) (Procedure) Rules 1995 and shall come into force on 10th May 1995.

In these Rules—

• “complaint” means a complaint falling within F1section 146(1)(a) and (b) of the Pension Schemes Act (complaint of maladministration);

• F2“complainant” means a person by or in respect of whom the complaint is made or dispute is referred under section 146(1) of the Pension Schemes Act;

• “dispute” means a dispute falling within F3section 146(1)(c) and (d) of the Pension Schemes Act (dispute of fact or law);

• “party to the investigation” means, as the case may be, F4the complainant or the respondent (as defined in these Rules) and “party” and “parties” shall be construed accordingly;

• “the Pension Schemes Act” means the Pension Schemes Act 1993;

• “respondent” means—

to whom the complaint or dispute relates.