Article 13 Failure of parties to the investigation to attend any hearing
(1)
If a party to the investigation fails to attend or be represented at a hearing of which he has been duly notified, the Pensions Ombudsman may—
(a)
conduct the hearing and determine the complaint or dispute in the party’s absence;
or
(b)
adjourn the hearing.
(2)
Before deciding to dispose of any case in the absence of a party, the Pensions Ombudsman shall consider any representations in writing submitted by that party in response to the notice of hearing.