Part 2 Handling of complaints, conduct matters and DSI matters

England and Wales

1. 3Recording of complaints: copies of complaints etc.
2. 4Reference of complaints to the Director General
3. 5Complaints relating to the conduct of chief officers etc.
4. 6Handling of complaints by the appropriate authority: exception to the duty to investigate
5. 7Recording and reference of conduct matters
6. 8Recordable conduct matters relating to the conduct of chief officers etc.
7. 9Reference of DSI Matters
8. 10DSI matters relating to the conduct of chief officers etc.