Article 2 InterpretationI1

In this Order—

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• “addressee services” has the meaning given in article 5(1)(e);

• “blind” means registered as blind under the provisions of the National Assistance Act 1948 ^f1 F2or as severely sight-impaired under the provisions of Part 1 of the Care Act 2014 (care and support);

• “Certificate of Posting” means a document issued or validated by a post office affirming that a postal packet has been deposited at the office for conveyance;

• “deemed date of collection” has the meaning given in article 3(2);

• “delivery office” means an office managed by a universal service provider for the purposes of processing postal packets immediately prior to the activity of delivery to the addressee;

• “domestic”, in relation to a postal service, means the service is for the conveyance of postal packets from access points in the United Kingdom to addresses F3and collection points in the United Kingdom;

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• “end-to-end services at affordable prices” has the meaning given in article 5(1)(c);

• “EU office of exchange” means a facility for—

  1. (a)

     the collection by a universal service provider of postal packets originating from a country within the European Union F5..., for onward conveyance and delivery within the United Kingdom; or

  2. (b)

     the deposit by a universal service provider of postal packets originating from the United Kingdom, for onward conveyance and delivery to a country within the European Union F6...;

• “free end-to-end services” has the meaning given in article 5(1)(d);

• “insured item” means a postal packet the value of which has been declared to a universal service provider and in respect of which, in the event of its theft or loss or damage in the course of its conveyance by post, the universal service provider has agreed to pay to the sender the declared value or such lesser sum as is consistent with the provision of the service at affordable prices;

• F7“letter” means—

  1. (a)

     any communication in written form on any kind of physical medium to be conveyed to the person or address indicated on the item itself or on its wrapping (excluding any book, catalogue, newspaper or periodical), and

  2. (b)

     includes a postal packet containing any communication within paragraph (a) of this definition;

• “letter box” includes any pillar box, wall box, or other box or receptacle provided by a postal operator for the purpose of receiving postal packets, or any class of postal packets, for onwards conveyance by post;

• “meter” means a method of evidencing payment for postal services provided by a universal service provider which involve the conveyance of a postal packet, through which the sender having paid in advance for postage applies an impression to a visible surface of the postal packet using a franking machine licensed by the universal service provider;

• “partially sighted” means certified by an ophthalmologist, doctor or ophthalmic optician as having vision which cannot be improved using optical aids (including magnifiers) or additional illumination to allow 12 point sized print to be read at a comfortable reading distance;

• F8“postal packet” means a letter, parcel, packet or other article transmissible by post;

• “post office” means any premises or vehicle in the United Kingdom from which postal services are provided directly to the public;

• F9“priority and other letters” means letters conveyed by post under a service specified in Schedules 1 to 3 to this Order, except letters sent under a service specified in paragraph 3 of Schedule 1 to this Order;

• “proof of delivery” means a copy of a signature, or other evidence from the recipient in confirmation of receipt, obtained on delivery of a postal packet;

• “registered item” means a postal packet which has been registered with a universal service provider in connection with its conveyance by post and for which an amount determined by the universal service provider is payable by the universal service provider to the sender in the event of theft or loss of or damage to it in the course of its conveyance by post;

• “routing time” means the target maximum time for conveying postal packets from the access point to the delivery point in the provision of a postal service;

• “ROW office of exchange” means a facility for—

  1. (a)

     the collection by a universal service provider of postal packets originating from a country outside the European Union, for onward conveyance and delivery within the United Kingdom; or

  2. (b)

     the deposit by a universal service provider of postal packets originating from the United Kingdom, for onward conveyance and delivery to a country outside the European Union;

• “single piece service” has the meaning given in paragraph 1 of Schedule 1;

• F10“standard letters” means letters conveyed by post under the service specified in paragraph 3 of Schedule 1 to this Order;

• “tracking facility” means a facility enabling a sender to monitor the progress of a postal packet through the postal networkF11.

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