Regulation 45 Engagement with individuals and othersI1
England and Wales
(1)
The responsible individual must put suitable arrangements in place for obtaining the views of—
(a)
individuals,
(b)
any representatives of those individuals,
(c)
any local authority or local authority in England which has arranged for the provision of support by the service, and
(d)
staff employed at the service,
on the quality of support provided and how this can be improved.
(2)
The responsible individual must report the views obtained so that these views can be taken into account by the service provider when making any decisions on plans for improvement of the quality of support provided by the service.