Regulation 4 Resident’s guideI1
Northern Ireland
The registered person shall produce a written guide to the residential care home which shall include –
a summary of the statement of purpose including the philosophy of care;
the terms and conditions in respect of accommodation to be provided for resident's, including as to the amount and method of payment of fees;
a standard form of contract for the provision of services and facilities by the registered provider to residents;
a summary of the complaints procedure established under regulation 24;
the address and telephone number of the Regulation and Improvement Authority.
The registered person shall also provide, on request, access to a copy of the most recent inspection report and information on how to access earlier inspection reports;
The registered person shall supply a copy of the resident’s guide to the Regulation and Improvement Authority and each resident or their representative.
Where a HSS Trust has made arrangements for the provision of accommodation with board and personal care to the resident at the home, the registered person shall supply to the resident a copy of the agreement specifying the arrangements made.
Annotations
Commencement
- I1
Reg. 4 in operation at 1.4.2005, see reg. 1